Help
Gambling support across Ontario
Free, confidential help is open 24/7 in Ontario, by phone, text or chat. Self-exclusion works separately: one scheme covers casinos, another covers regulated online sites.
Checked 
By Imani Brooks
ConnexOntario, 24/7
ConnexOntario answers 24/7, free and confidential anywhere in Ontario. Three routes lead to the same service. Calls go to 1-866-531-2600. To text, send the word CONNEX to 247247. Chat runs at connexontario.ca.
Nothing is charged, and what is said stays confidential. A short text message works for anyone who would rather not speak aloud. Late evenings, early mornings and weekends are all covered by the same 24/7 service.
Self-exclusion and age
- My PlayBreak, from OLG, lets a person self-exclude from Ontario casinos for 3 or 6 months or 1 to 5 years. Enrolment runs through the OLG Support Centre at 1-800-387-0098, on-site staff or a PlaySmart Centre, and the term cannot be cancelled early.
- BetGuard, at betguard.ca and run by iGaming Ontario since May 14, 2026, excludes a person from all regulated Ontario gambling sites, including OLG.ca. Terms are 6 months, 1 year, 5 years or a custom length, and it does not cover land-based casinos.
- The legal age for casinos and online gambling in Ontario is 19.
Staying the night
The room upstairs is for rest, a shower and sleep. The casinos in this guide stay open around the clock, so no closing time ends the evening on its own. A time to stop, chosen before going downstairs, can sit in the phone as an alarm. ConnexOntario answers at any hour, 24/7, on 1-866-531-2600 or by texting CONNEX to 247247.